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Philadelphia Passport Agency

You can make an appointment at the Philadelphia Passport Agency if you have urgent international travel within 14 calendar days, or if you need a foreign visa within 28 calendar days.  

Physical address

Robert N.C. Nix Federal Building 
9th and Chestnut Street 
9th Street Entrance, Suite 100 
Philadelphia, PA 19107

Directions

Hours

  • Monday: 8:00 AM - 3:00 PM
  • Tuesday: 8:00 AM - 3:00 PM
  • Wednesday: 8:00 AM - 3:00 PM
  • Thursday: 8:00 AM - 3:00 PM
  • Friday: 8:00 AM - 3:00 PM
  • Saturday: Closed
  • Sunday: Closed

By appointment only 

Closed federal holidays

Exterior of Philadelphia Passport Agency building. It is a beige rectangular office building with artwork engraved near the entrance.
Philadelphia Passport Agency

Mailing address

U.S. Department of State 
Philadelphia Passport Agency 
CA/PPT/PA
44132 Mercure Cir. 
PO Box 1129
Sterling, VA 20166-1129

Application number

58

Passport applications that start with this number are processed at this facility.

How to make an appointment for urgent travel

We do not charge a fee to make appointments. You should consider any fees to schedule an appointment or request to pay for an appointment to be fraudulent. We are not affiliated with any third-party appointment booking services. We may not be able to honor appointments booked via third parties. Do not attempt to book duplicate appointments.  

If you have a life-or-death emergency, visit Life-or-Death Emergencies.

If you haven't applied for your passport

Follow these steps to make an appointment:

  1. Go to our Online Passport Appointment System. 
  2. Enter information about your travel plans to see if you qualify for an appointment. You can make an appointment for up to 7 people in your household. 
  3. Enter your email address and we will email you a code. Enter that code to keep going. Check your junk or spam folder if you don’t find the code in your inbox. 
  4. Enter your mobile phone number. We will send you another code in a text message. Enter that code to keep going. 
  5. Finish scheduling by choosing your appointment date and time. 
  6. We will send you an email confirming the details of your appointment. The system will hold your appointment for 15 minutes. If you do not confirm your appointment within 15 minutes, you will need to start over. 
  7. If you need to cancel or change the appointment, select the link in the confirmation email.

If you already applied for your passport

You need to call us. If there is time to issue your passport before your travel, we will notify the agency working on your application. If it is not possible to issue your passport before your travel, we will make an appointment for you.

The first 2 digits of your 9-digit passport application locator number tell you which agency or center is reviewing your application. If you already applied for a passport and your plans became more urgent, you can reference this location when you call us. You can find your application locator number by checking your application status. 

Follow these steps:

  1. Dial 877-487-2778 to make an appointment. You can call Monday to Friday from 8:00 a.m. to 10:00 p.m. Eastern Time, or Saturdays and Sunday from 10:00 a.m. to 3:00 p.m. Eastern Time. Se habla español. 
  2. If you are deaf or hard of hearing, dial 888-874-7793 for TDD/TTY teletype services. 
  3. If you qualify for an appointment, we’ll provide you with unique details. We’ll check these on your appointment day to confirm it’s real. If you are not the appointment holder, the passport agency or center will not be able to see you.
  4. If you need to cancel or change your appointment, please call us. We will give your appointment to someone else who needs it. You cannot transfer your appointment to another person.

What to bring to your appointment 

We accept all forms for first-time and renewal customers. 

You must bring: 

  • Printed confirmation of your appointment
  • Printed proof of international travel:  
    • Flying: Show a flight receipt or an itinerary 
    • Driving or taking a boat to Canada, Mexico, Bermuda, or the Caribbean: Show a hotel reservation, cruise or bus tickets, or international car insurance 
  • Your application form 
  • All required supporting documents for the forms, including photocopies of citizenship evidence and photo ID
  • A passport photo
  • Your application fee and expedite fee, payable by: 
    • A credit card 
    • A debit card (not ATM cards) 
    • Contactless payment such as Apple Pay, Google Pay, or Samsung Pay 

Who should come to your appointment 

  • If you are applying for a child under 16, both parents or guardians and your child must come to the appointment. 
  • You may bring someone else to help you apply. Examples include an attorney, an interpreter, or a family member. 
  • You may bring your service animal to your appointment. Your service animal does not need to wear a vest or tag. 

What to expect on the day of your appointment

  1. Arrive 15 minutes early to go through security screening. You must show valid government ID to enter the building. The entrance is on Ninth Street, closer to Chestnut Street.
  2. Do not bring weapons or sharp objects.  
  3. Do not bring food or drinks except water in a sealable bottle. 
  4. Check in with a greeter at the tables as you exit the security screening area. Give them your appointment confirmation number. 
  5. Go to the information counter to receive a number. Be seated in the lobby and wait until we call your number. You might not be called exactly at your appointment time.
  6. When we call your number, go to your assigned window.  
  7. At the window, a staff member will review your application and supporting materials. We will discuss options for getting your passport, which we determine based on your date of travel.    

Customers on the autism spectrum can prepare for their passport appointment by printing our Social Story document. A social story shows situations you may encounter when you apply at a passport agency.

Getting here

Parking and transit information

If you are coming from Pennsylvania, you can take public transit using SEPTA. If you are coming from New Jersey, use PATCO.

You can park in metered spaces on nearby streets, or parking lots and garages close to the agency. The fees to park may change without notice.

Accessibility features

When you visit our agency, ask security officers or agency employees if you need help. We have an accessible entrance, restroom, and lobby:

  • Entrance: We have an accessible entrance on Ninth Street closest to Chestnut Street. There is a ramp to the right of the steps leading to an automatic door, which can be opened by pushing a button. 
  • Restrooms: We have accessible bathrooms located in the lobby of our agency.
  • Lobby: We have an application window that is accessible for customers who cannot stand while submitting a passport application. You can also request a separate room to submit your application if you have a sensory disability or need extra privacy. We have a quiet alcove in our lobby for nursing parents.

Accessible services

We work to provide equal access to services at our agency. Learn more on Applying for a Passport with a Disability. 

We have devices and tools to help customers with disabilities complete passport applications. Let an employee know that you want to use one of these tools when you check in. These tools may include assistive tablets, pens, magnifiers, or communication devices. 

If you have questions or want to confirm an agency has a device for your needs, dial 877-487-2778. If you are deaf or hard of hearing, dial 888-874-7793 for TDD/TTY teletype services. 

Language resources

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Last Updated: April 28, 2026

Owned by Passport Services